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Our number one commitment is to our patients. If you want to learn more about becoming a medical cannabis patient, please visit our patient page for detailed instructions on how to find a physician near you.

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Common Questions

As you prepare to visit Kannavis, you may have some questions about about the product or what to expect. Below is a guide to help you better understand.

  • What are your hours?

    Monday – Saturday: 9:00am - 8:00pm
    Sunday: 12:00pm - 4:00pm

  • Am I qualified to get medical cannabis in Maryland?

    The Maryland Medical Cannabis Commission (MMCC) encourages the use of medical cannabis if:

    1. You have a chronic or debilitating disease or medical condition that results in you being admitted into hospice or receiving palliative (relief management) care.

    2. You have a debilitating disease or medical condition or are undergoing treatment of a chronic or debilitating disease or medical condition that produces the following signs and symptoms:

    - cachexia, anorexia, or wasting syndrome (sudden weight loss, muscle atrophy, fatigue, weakness, and significant loss of appetite)
    - severe or chronic pain
    - severe nausea
    - seizures
    - severe or persistent muscle spasms

    3. You are diagnosed with glaucoma or post traumatic stress disorder (PTSD).

    4. If your condition is severe, for which other medical treatments have been ineffective, and if the symptoms “reasonably can be expected to be relieved” by the medical use of cannabis.

    Ideally, medical marijuana is for you if:

    - You are plagued with chronic pain and want relief.
    - You are sick and tired of anxiety getting in the way of your daily life.
    - You walk around feeling like a zombie every day because you struggle with sleep.
    - You are suffering from PTSD due to past trauma and would want to feel normal again.
    - You are experiencing the horrible side effects of cancer treatments.
    - You are looking for alternative treatments to reduce the occurrence of muscle spasms and seizures.

  • What’s the best way to take medical cannabis?

    Your doctor and dispensary agents can help you decide on the best treatment method for you. You can choose from the following:

    - Aerosols
    - Capsules
    - Dermal Patches
    - Dried flowers
    - Extracts
    - Lotions/Creams
    - Oils
    - Ointments/Salves
    - Suppositories
    - Tinctures
    - Wax

    Currently, Maryland doesn’t allow dispensaries to sell edible products containing cannabis because of the difficulty in regulating food products. However, you can make food with cannabis at home using products bought from dispensaries such as oils or extracts.

    Learn more about the array of options and methods by reading our Cannabis Beginner's Guide

  • Do you accept credit or debit cards?

    We do not accept credit cards, debit cards, or checks. Please bring cash.

  • How much cannabis and concentrate can I have each month in Maryland?

    The maximum amount of THC in an extract that you can get in a month in Maryland is 36 grams. Meanwhile, you can possess up to 120 grams (approximately 4 ounces) of medical cannabis in flower form.

    In Maryland, you can apply for an increased purchase limit if your doctor thinks that the current limit is inadequate to meet your current needs.

  • I’ve never been to a cannabis dispensary before. What happens when I visit Kannavis for the first time?

    Here’s what to expect:

    We will greet you by the time you reach our clean, comfortable, and secure dispensary.

    Once inside, our dispensary agents will check your MMCC Patient Identification card and your government issued ID. We can also look you up online if you didn’t purchase a card but have been approved.

    Afterwards, our caring and knowledgeable dispensary agents will provide you with one-on-one service. The agent will discuss your health symptoms and make recommendations on the best strains of cannabis for your medical issue. You’ll be given guidelines about your dosage and advice on how to safely use your cannabis products, including the Maryland rules that apply to you.

  • What do I need to bring to Kannavis as a customer?

    - Valid ID (21-only)
    - Your Maryland Medical Cannabis Card (or assigned number from MMCC)
    - Cash (we are a cash-only dispensary business for now)

  • Where is the Kannavis dispensary located?

    Our flagship location is 8709 Fingerboard Road in Frederick, Maryland.

  • Can I appoint a caregiver to make dispensary visits?

    Yes. A caregiver is a trusted individual whom you can designate to make dispensary visits on your behalf. You can appoint up to two caregivers and he or she must register with the MMCC.

  • What if my doctor is not registered with the MMCC?

    If your current physician is not registered with the MMCC, speak with him/her about registering here. Alternatively, you can visit Leafly to find a registered doctor close to you.

  • How do I register with the state of Maryland for patient approval?

    To register with with the MMCC as a patient approved for medical marijuana, you will need the following:

    1. An email address and access to your email account
    2. The last 4 digits of your social security number
    3. A scanned copy of your government-issued photo ID
    4. Proof of Maryland residency or proof that you’re currently receiving medical treatment in Maryland
    5. A scanned 2”x2” passport-style photo showing your head and shoulders

    You can also register at the Maryland Medical Cannabis Commission (MMCC) website.

  • How do I get a doctor’s recommendation and medical card for cannabis in Maryland?

    First, your doctor must be approved by the State of Maryland to provide you with a medical cannabis written certification (also known as a recommendation). Once your doctor gives you the written certification, he or she will submit your information to the state.

    Second, you have to register with the Maryland Medical Cannabis Commission as as patient or caregiver.

    If you’re under the age of 18, you must have a parent or guardian who will register as a caregiver.

  • Is medical cannabis legal in Maryland?

    Yes, medical cannabis is legal in Maryland. Governor O'Malley signed House Bill 881 (also known as the Natalie M. LaPrade Maryland Medical Cannabis Commission) into law April 14, 2014.

Still Not Sure?

Our support team is happy to clear things up. We are excited to hear from you – call, message or email today for quick answers to your questions.

The Patient Process

Here to help guide you through the process to becoming a registered medical patient. In four simple steps you'll be ready to shop with us anytime.